Customer Service Representative (Limited Part-Time Nights), Akron

Job Title
This position will be working between ******* hours a week.
You MUST be able to work Sunday and Thursday nights, with open availability for Tuesdays.
There may be opportunities for additional hours beyond what is scheduled.
Job Summary
Provides excellent customer service acting as a liaison between the store, its customers and associates to resolve customer concerns and provide product and operational information.
Operates a cash register to provide excellent customer service with the most accurate and efficient checkout service possible.
Supervisory Responsibilities
None
Responsibilities
Provides prompt and courteous customer service.
Performs service desk duties including, but not limited to, refunds and exchanges, class registration, screening and distributing incoming calls, special ordering.
Resolves customer concerns using sound judgment.
Performs a cash audit of the contents in assigned cash drawer at the start and end of the work shift.
Uses electronic scanner to record prices.
Is knowledgeable of produce merchandise carried in the store.
Processes payments and other various discount transactions at point of sale and redeems discount and promotional coupons.
Bags merchandise.
Performs other duties as assigned.
Working Conditions
Works in a non-smoking store environment where there is not physical discomfort due to temperature, dust, noise, etc.
Equipment Operated
Personal Computer
Cash Register
Telephone
Adding machine
Requirements
Education And Experience (E = Essential D = Desired)
High school education or equivalent is required
Previous Cashier experience is required
One to three months customer service experience is preferred
Knowledge, Skills, Abilities
Interpersonal skills
Basic math skills
Demonstrated problem solving ability
Verbal communication skills
Physical Requirements
Bending
Standing
Communication (Verbal)
Carrying 30lbs.
Reading
Walking
Hearing (Auditory)
Reaching
Telephone Usage
Lifting 30 lbs.
Writing
Grasping
Operating Equipment
Sight or Peripheral Vision