Dispatcher, Albany

Dispatcher
A privately held company with a strong local presence is seeking an organized and service-oriented dispatcher to join its team in the Albany, NY area.
This is a full-time, in-person opportunity to support dispatch and scheduling operations in a fast-paced environment.
The role requires strong communication skills, attention to detail, and the ability to manage multiple tasks and deadlines.
Key Responsibilities:
Manage incoming calls, emails, and texts from customers
Schedule field personnel based on service requests and availability
Enter and update job details in internal systems
Monitor shared inboxes and respond promptly to time-sensitive inquiries
Coordinate closely with internal team members and field staff
Ensure accurate documentation for service tracking and billing purposes
Preferred Qualifications:
1+ year of experience in dispatch, scheduling, or administrative support
Strong multitasking skills and comfort working in a fast-paced setting
Excellent written and verbal communication abilities
Proficiency in Microsoft Outlook, Word, and Excel
Dependable, punctual, and detail-oriented
Willing to work occasional overtime and rotating on-call hours
Compensation & Benefits:
$47,000-$52,000 per year
Comprehensive benefits including health, dental, vision, and 401(k) with company match
Paid time off
Schedule: Monday-Friday 6:00am to 3:00pm
Work Location: On-site in the Albany, NY area