Receptionist/Dispatch Coordinator, Allentown

Inspection Cleaning & Restoration Corp - - Responsibilities: Be the Calm in the Storm: Answer incoming calls with empathy, providing a reassuring voice to customers in emergency situations.
; Master the Schedule: Use our industry-leading software to dispatch restoration technicians and estimators, ensuring lightning-fast response times.
; Operational Hub: Gather critical job information, create accurate electronic files, and serve as the primary communication link between customers, insurance reps, and field staff.
; Keep Us Moving: Perform essential administrative duties (data entry, filing, and office management) to keep our branch running like a well-oiled machine.