Customer Service Representative, Quakertown

Description We are partnering with a well-established local manufacturing company seeking a Customer Service Representative to join their team. This individual will serve as the primary point of contact for customers, supporting order management, coordinating with internal departments, and ensuring a seamless customer experience from inquiry through delivery. Key Responsibilities: Respond to customer inquiries via phone and email in a timely, professional manner Process and track customer orders, ensuring accuracy and on-time delivery Coordinate with production, shipping, and sales teams to provide order updates Resolve customer concerns, discrepancies, and delivery issues Maintain accurate customer records, order details, and documentation in systems Support administrative tasks such as data entry, reporting, and file management Requirements Qualifications: 2 years of customer service experience (manufacturing or industrial environment preferred) Strong communication and problem-solving skills Experience working in order entry, ERP, or CRM systems High attention to detail and ability to manage multiple priorities Proficient in Microsoft Office (Excel, Outlook, Word) Team-oriented mindset with a proactive, customer-first approach Apply today or reach out directly to learn more-we'd love to connect and share additional details! TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, andadministrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical,vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( and Privacy Notice ( .