Call Center Representative, Lehighton

Call Center Representative- Hybrid Remote Position
Lehigh Valley Baths is a quickly growing brand in the acrylic bath remodeling industry.
We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free.
We are looking for a full-time Call Center Representative to join our winning team.
This is a hybrid-remote position.
Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry.
Earn money while making a positive impact that helps homeowners improve their homes.
General Purpose: Customer Service skills are a must.
Contact homeowners by telephone, set up qualified appointments for free consultations.
Input lead information, update reports and answer phone calls from ads.
Responsibilities:
Deliver scripted pitch to the homeowners
Adjust scripted pitch to meet needs of specific homeowners
Handle homeowner's questions and objections
Obtain homeowners information including names and addresses phone numbers etc.
Receive appointments over the telephone
Input appointment details into the computer system
Input homeowners' information and important details of conversation
Confirm appointments placed with canvassers or sales representative
Issue appointments for reps to meet prospective homeowners
Quality control phone calls
Answer telephone calls from potential homeowners who are responding to advertisements
Contact homeowners to follow up on initial interaction
Update lead information and maintaining reports
Qualifications:
Knowledge of sales and marketing principles and strategies
Must have prior call center experience or relevant work experience in telemarketing, sales, marketing, or promotions
Product knowledge --Training provided
Must be local to the Lehigh Valley area and be able to work both in-office and remotely.
Proficiency in relevant computer applications
This position offers a base hourly wage plus uncapped commission per quality appointment set.