Field Operations Associate - 1st Shift - $23.90/hr, Novi, MI

S chedule: 1st Shift, Monday to Friday start time between 9:30am and 10am

Overtime based on business needs

Rotational on-call responsibilities

What you will do -

• Inspect products and keep record of damaged, defective, shortages of, movement of and expired products using computer systems 
• Check inventory records to determine availability of requested products 
• Compile and inspect incoming/outgoing kits for compliance with specifications and usage  
• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations 
• Confer with distribution, sales, shipping, warehouse, or common carrier personnel to expedite or trace deliveries 
• Investigate customer complaints and track service levels/problem solve any discrepancies. 
• Work with internal resources for alternative product obtainment (e.g., loaner bank, other warehouses, consignments) 
• Deliver equipment to customer sites and arrange merchandise for transport (on delivery and return) 
• Organize, retrieve, or place goods from/into stock received multiple sources 
• Complete other duties as assigned 

What you need -

Required qualifications

• 2+ years of experience
• High School diploma or equivalent
• Valid Driver’s license with good driving record
• Ability to lift, push, pull and carry up to 50 lbs.
• Ability to work flexible hours, as needed to support the business needs, including weekend and evening call as needed

Preferred qualifications

• Warehouse/Inventory Control experience in a demanding and fast-paced environment
• Associates Degree

Pay rate will not be below any applicable local minimum wage rates.

$23.90 per hour plus bonus eligible + benefits.