Museum Membership Assistant, Ann Arbor

Who We Are

The Museum seeks a dependable and detail-oriented

Museum Membership Assistant

to provide administrative support for membership operations. This part-time position focuses on transactional processing, member communications, and day-to-day support for the Membership Manager.

Job Summary

The Museum Membership Assistant is responsible for processing memberships and renewals, maintaining accurate member records, responding to inquiries, and assisting with membership administration. This role is ideal for someone who is organized, service-oriented, and able to work independently in a professional environment.

Responsibilities* Process new memberships, renewals, upgrades, and related transactions accurately and in a timely manner Maintain and update membership records and databases Respond to member inquiries via email, phone, and mail with professionalism and courtesy Prepare acknowledgment letters, receipts, membership cards, and related correspondenceAssist with membership mailings, reports, and data entry projects Support the Membership Manager with daily administrative tasks and special projects Ensure confidentiality and proper handling of donor/member information Provide excellent customer service to members, visitors, and internal stakeholdersRequired Qualifications*

High school diploma or equivalent; associate or bachelor's degree preferred Prior administrative, clerical, customer service, or office support experience Strong attention to detail and accuracy with data entry and recordkeeping Excellent written and verbal communication skills Proficiency with Microsoft Office and ability to learn database systemsAbility to work independently, prioritize tasks, and meet deadlines Desired Qualifications*

Experience with CRM or membership database systems Prior experience in higher education, nonprofit, museum, or cultural institution settings Interest in museums, education, arts, or public engagement

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Work Schedule

Approximately

7 hours per week

with flexible scheduling based on departmental needs.

Additional Information

This position is on site with the possibility of some remote work determined by unit based on workflow.

Pay rate is $20 per hour

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

Job Detail

Job Opening ID

277636

Working Title

Museum Membership Assistant

Job Title

PROGRAM ASST (TEMP)

Work Location

Ann Arbor Campus

Ann Arbor, MI

Modes of Work

Onsite

Full/Part Time

Part-Time

Regular/Temporary

Temporary

FLSA Status

Nonexempt

Organizational Group

College Of Lsa

Department

LSA UG: Museum of Nat History

Posting Begin/End Date

5/18/2026 - 6/01/2026

Career Interest

Temporary Job Opening