Customer Service - Freight Coordinator, Appleton

Why Great Northern
Established in ****, Great Northern is a local, privately owned paper-based packaging manufacturer with a long history of providing secure, stable, and meaningful positions.
You will experience a collaborative team-first, safe, clean, enjoyable, and predictable workplace where team members support and care for one another.
Our team members produce sustainable and eco-friendly products that are supplied to national brands that impact people's day-to-day lives.
Great Northern is committed to making a difference in the lives of our team members, customers, and the communities in which we live and work.
Many of our team members were referred by their friends and families who are already a part of the Great Northern team.
Position Summary
Primarily responsible for working with LTL/FTL freight and multiple transportation providers to ensure safe and timely transportation of product.
Familiarity with freight classification guidelines.
Ability to troubleshoot and investigate freight specific discrepancies and issues, including escalating issues with carriers as needed.
Pay/Schedule
Negotiable based on experience
Core office hours of 8am to 5pm with an unpaid lunch hour.
Opportunity to work hybrid after 6 months of on-site training
Required Experience
Experience working with LTL/FTL freight and multiple transportation providers, and generating shipping documents (Bills of Lading, confirmations, customs paperwork)
Computer skills
Excellent troubleshooting and communication skills with a technical knowledge of production equipment both, mechanical and electrical.
The Benefits of Great Northern
Competitive 401K match and a historically generous profit-sharing retirement savings contribution
Paid vacation during your first year of employment
Medical plan options are available to provide flexibility in choosing the one that best suits your individual and family needs
An onsite clinic and on-site nurse are provided to team members and their families, free of charge
Opportunities to advance your career and compensation level
Annual merit increases as well as market benchmarking to ensure competitive wages
Health/fitness and tuition reimbursements
Opportunities for Growth
You will have the opportunity to learn new skills and acquire new knowledge that can be applied to grow into new positions with higher pay.
Furthermore, you can grow your career with Great Northern through advancement opportunities available at our facilities both locally and nationally.
Expectation
To be successful your teammates will depend on you to have pride in your work, be on time, work safely, work effectively with others, be optimistic, take ownership of your responsibilities, and look for continuous improvement opportunities.