Pre-Licensing Training Agent - Remote, Wausau

Category : Customer Service/Support
About TP
TP is a global, digital business services company.
We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
If you are on the hunt for a career and not just another job, TP is the place for you!
We want to invest in your future!
How do you become a Licensed Insurance Agent?
TP offers a 5-day paid training to help you prepare for the State Insurance Exam.
You read that correctly, you'll get PAID TO STUDY!
What can you expect?
TP will provide a Trainer, study materials, cover the cost and schedule your state exam!
After you pass your exam, TP will support you in obtaining your license in the 50 states/territories we operate in!
Your Responsibilities
Resolve complex consumer issues and advise first level representatives on high level issues.
Assist policyholders with billing questions and concerns.
Provide support to policyholders with any policy changes requested.
We're looking for
Must be located in Texas or Florida.
Must be eligible to become Licensed (cannot currently or previously hold any Insurance license).
Minimum 6 months customer service experience.
Over 18 years of age.
Ability to type 25 wpm.
High School Graduate or GED.
Comfort with desktop computer systems.
Proven oral & written communication skills.
6 months Call Center experience preferred.
Logical problem-solving skills.
Availability to work various shifts.
Ability to use Windows operating systems.
Organization and work prioritization skills.
Work from Home Requirements:
Internet Requirements:
Minimum download speed: 15.0 Mbps.
Minimum upload speed: 5.0 Mbps.
No packet loss and ping under 50ms.
Internet cannot be Satellite, Mobile Data, P2P, or VPN.
Proof of internet speed required.
Clean and quiet workspace.
Be One of Our People
We are committed to creating a workplace where our employees feel valued, inspired, and supported.
We believe that happy, healthy employees are more productive, creative, and engaged.
We promote a culture of inclusion and diversity, where everyone feels welcome and valued.
TP is an Equal Opportunity Employer .
#J-*****-Ljbffr