Traveling Customer Service Rep - Appleton/Oshkosh/Fond Du Lac

Traveling Customer Service Rep - Appleton/Oshkosh/Fond du Lac
At Bank First, we're not just a bankwe're a community.
Consistently ranked among the top-performing banks in the U.S. and Wisconsin, and recognized by American Banker as one of the "Best Banks to Work For".
We combine professional excellence with a culture that truly values people.
When you join Bank First, you're joining a team that invests in your growth, supports your well-being, and celebrates your contributions.
Imagine a workplace where:
Your career growth is supported through training, mentoring, and advancement opportunities
Flexibility allows you to balance work and life without compromise
Your contributions directly impact guests and communities you care about
You're part of a culture built on respect, collaboration, and empowerment
At Bank First, you don't just fill a roleyou make a difference.
Every interaction matters, and every team member helps shape the experience our guests love.
About the Role: Customer Service Representative (CSR)
As a CSR, you're the face of the bank, building relationships, solving problems, and helping guests achieve their financial goals.
You'll handle teller transactions, open and maintain accounts, and provide exceptional service with professionalism and care.
Key Responsibilities
Open and maintain deposit accounts (checking, savings, CDs, IRAs, HSAs)
Process teller transactions and balance your cash drawer accurately
Update customer information and assist with account research
Help guests with fraud or unauthorized transactions
Manage debit card requests and safe deposit box services
Prepare wire transfer documents
Follow bank policies and federal regulations
What We're Looking For
High school diploma or equivalent
Customer service experience required; cash handling preferred
Strong communication and interpersonal skills
Proficiency in Microsoft Word and Excel
Excellent organizational skills