Admin/Clerical - Administrative Assistant I, California

Job Title: Administrative Assistant I

Location: Duarte, CA, 91010

Duration: 3 Months

Pay Rate: $19 - $21 Hourly

 

Job Description:           

Position Overview:

primarily responsible for coordinating multiple services within the Lab Outreach Program. This position requires strong working relationships with clients, staff, patients, physicians and vendors to support continued outreach program growth.

 

Acts as a liaison and client services for Outreach (non-client patients) and the 30+ client Community Clinics for specimen collection, logistics, supplies, pricing, report status, and efficiently & accurately process according to department procedures. Ensures confidentiality of specimens and paperwork received.

 

Maintains and/or enhances customer relations with all internal laboratories and Outreach Clients by following up on sample requests for needed information and documents appropriately in database; on-site visits and quarterly in-services and promoting test offerings.

 

Handles laboratory orders and is accountable for all billing information for testing.

 

Process material requests from outside facilities in order to perform secondary diagnosis confirmation.

 

Responsible for reviewing and maintaining all Outreach work queues on a daily basis.

 

Initiates billing and generates Lab Outreach client invoices and follows up on payments.

 

Partner with Patient Financial Services (PFS) and Medical Foundation Authorizations department to resolve billing issues and verify authorization approvals needed for testing.

 

Minimum Qualifications:

2+ years experience in administrative services, preferably within a healthcare setting. Patient billing and third party/government program billing experience preferred.