Administrative Aide 3, Monrovia

Job Title
Day-to-Day Responsibilities:
Front office personnel coverage Support call queue operations Assist with order intake and assignment through DM (SRs/ FIPLCs/ CHOs/ 3rd Party Infractions) and BRP3 Monitor and manage all planning inboxes Schedule and coordinate service orders Support with scheduling work orders in WORKIT Provide backup support for Client and administrative functions as needed Generate and distribute management reports using tools such as Power BI
Required Skills/ Attributes:
Team player with the ability to collaborate effectively with others Adaptable and able to adjust to changing priorities and tasks Strong communication skills, both verbal and written Excellent customer service skills with a professional approach Problem-solving abilities with attention to detail Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Experience with SharePoint and Adobe Acrobat Advanced Excel skills, including PivotTables and VLOOKUP functions
Education:
High School Diploma or Equivalent
Desired Skills/ Attributes:
Experience working with SAP Experience using Design Manager systems