Desktop Support Technician, Arlington

Job Description

Job Description

Now hiring a Desktop Support Technician in Arlington, Texas! We’re looking for a hands-on Desktop Support Technician who thrives in a fast-paced environment and enjoys solving real-world tech challenges. In this role, you’ll be the first line of defense for hardware and software issues, ensuring smooth day-to-day operations across the organization. You’ll handle everything from setting up new devices and troubleshooting network hiccups to guiding users through software transitions and documenting system changes. You’ll also play a key role in evaluating new tools, training staff, and supporting our growing infrastructure—including participating in our rotating on-call schedule. If you’re someone who enjoys variety, autonomy, and making a visible impact, this is the role for you.

Requirements : At least 2 years of hands-on experience in desktop support or IT operations Strong communication skills with the ability to simplify complex tech for everyday users Proven track record of diagnosing and resolving technical issues efficiently Comfortable juggling multiple tasks and prioritizing under pressureFamiliarity with basic networking concepts and operating systems A mindset geared toward continuous improvement and proactive problem-solving Team-oriented with a customer-first attitude Willing to travel occasionally once hired full-time Associate degree or higher in computer science, IS, or related fieldPrior experience in Helpdesk, IT, or similar technical role

Hours : Monday– Friday, 9:00am– 5:00pm

Benefits : Complete health insurance 401(k) matching Paid holidays

Pay Rate : $24.15-$28.84 / hr

For immediate consideration, apply now! NW26423814 INDCW

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