Mobile Dispatcher, Arlington

Mobile Dispatcher
Salary Range $***** - $***** Hourly
Location: Ronald Reagan Washington National Airport (DCA)
Company: Huntleigh USA
Pay Rate: $*****/hour
Shift: Primarily midday to closing; must have flexibility for additional or mixed shifts based on operational needs
About Huntleigh USA
Huntleigh USA is a premier airport services provider delivering exceptional customer care and mobility assistance to airline passengers across the United States.
We are committed to safety, reliability, and providing a positive travel experience for every passenger we serve.
Position Summary
The Dispatcher supports passenger service operations by coordinating wheelchair assistance for airline passengers who require mobility support.
This role is critical to ensuring timely service, clear communication, and a seamless experience for both passengers and airline partners.
Essential Duties and Responsibilities
Prepare daily assignment sheets, tables, and required paperwork for Wheelchair Attendants
Schedule and dispatch Wheelchair Attendants to designated locations throughout the shift
Utilize a VHF two-way radio for communication
Ensure passengers are picked up and dropped off on time according to airline schedules
Issue radios, paperwork, and assignments to staff at the start of shifts
Maintain regular communication with airline personnel and passengers
Monitor passenger flow and advise staff of delays, congestion, weather, or other operational impacts
Answer and route incoming calls to appropriate staff
Complete and file daily logs and documentation
Coordinate assignments to support positive passenger relations
Comply with all TSA checkpoint screening requirements and processes
Provide additional administrative and operational support as needed
Minimum Requirements
High School Diploma or General Equivalency Diploma (GED)
Clear and verifiable employment history
Ability to pass a drug and alcohol screening and random testing requirements
Must be able to pass a background check to obtain an airport badge
Must be a U.S. Citizen, permanent resident, or possess a valid work authorization
Minimum typing speed of 25 WPM
Basic to intermediate computer skills (data entry, email, Excel)
Ability to communicate clearly via phone and radio
Must be available to work weekdays, weekends, and various shifts in a 24/7 operation
Ability to multitask and make decisions in a fast-paced environment
Qualifications
Must be at least 18 years of age
Dispatch or logistics experience preferred
Strong phone etiquette and communication skills
Clean driving record preferred
Knowledge of the local metropolitan area is a plus
Ability to work both independently and as part of a team
Commitment to delivering excellent customer service
Computer Skills
Microsoft Excel, Word, and Outlook
Google tools and Google Maps
Typing speed of at least 25 WPM
Physical Demands
Must be able to sit for extended periods while remaining alert
Ability to stand, walk, bend, squat, and lift up to 75 pounds when necessary
Work Environment
Fast-paced, field-based environment within an active airport operation, including assisting with operations at gates, terminals, and surrounding areas.
Fast-paced, safety-focused operational setting
Qualified candidates are encouraged to apply for immediate consideration.