Front Desk Receptionist, North Carolina

Overview:
Are you passionate about making a difference in the healthcare industry? At MedQuest Associates, we provide exceptional diagnostic imaging services that improve patient outcomes and enhance the quality of care. As a leading manager of outpatient diagnostic imaging facilities, we are constantly seeking talented and motivated individuals to join our dynamic team. If these attributes align with the job culture, you are seeking - then MedQuest Associates might be the right fit for you!

 

MedQuest Associates is looking for a Front Desk Coordinator

 

Note: PRN indicates that the position is “as needed” or “on-call.” This means the employee will not have a regular, fixed schedule but will be called in to work based on the needs of the organization.

Responsibilities:
 Key responsibilities include:

Greeting and Welcoming: Ensure all patients and their families feel comfortable and valued from the moment they arrive.

Patient Assistance: Anticipate and attend to the needs of our patients, providing exceptional customer service.

Administrative Duties: Manage patient check-ins, answer and route telephone calls, schedule appointments, and handle front office tasks efficiently.

Financial Transactions: Collect patient balances at the time of service, ensuring smooth and accurate financial processes.

Join our team and play a vital role in delivering outstanding patient care and support in a dynamic and friendly environment.

 

Qualifications:
Education:

High School Diploma or equivalent

Prior Experience:

0 - 2+ years of experience working in a healthcare, customer support or hospitality field

Special Qualifications:

Strong customer service background and focus

Professional written and verbal communication skills

Working knowledge and ability to perform accurately and efficiently on computer

Demonstrated ability to multi-task

Ability to work in a fast-paced environment

Preferred Skills/Experience:

Experience working in a physician practice or other type of medical services office

Knowledge of medical terminology

Prior patient collections experience in a medical setting

Medical records experience

Bachelor’s Degree

Company Message:
A career at MedQuest Associates will provide you with opportunities for career advancement, dedicated peer support, and continuing education. Our company is committed to providing our employees with the upmost positive work environment. Benefits offered include:

Competitive salary package

Health, Dental, and Vision insurance

Health Savings Account

Life insurance

Short/Long term disability insurance

401(k) retirement plan

 

Patients, referring physicians, and healthcare systems count on MedQuest, and we’re growing to meet the demand. A career with our team includes limited or no weekend work, competitive salaries and benefits, and hybrid/remote opportunities based on role. To learn more, visit .