Call Center Agents, Athens

Call Center Agents
Jobs for Humanity is collaborating with Upwardly Global and with Morris Insurance Agency to build an inclusive and just employment ecosystem.
We support individuals coming from all walks of life.
Company Name: Morris Insurance Agency
Job Description
Remote Call Center Agent
Job Type:
Full-time
Location:
Athens, GA *****
Organization:
Morris Insurance Agency LLC
Job Rating:
3.8 out of 5 stars
We are seeking a motivated and customer-focused Call Center Agent to join our remote team.
As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner.
If you have strong communication skills and enjoy helping others, we want to hear from you!
Answering incoming calls and responding to customer inquiries
Making outbound calls to follow up on customer requests
Providing information about products and services
Resolving customer complaints and issues
Documenting all interactions in the call center software
High school diploma or equivalent
Previous experience in a customer service role preferred
Excellent communication skills, both verbal and written
Ability to work independently and as part of a team
Proficiency in Microsoft Office and call center software
If you are looking for a remote opportunity to showcase your customer service skills, apply now to join our team as a Call Center Agent!