Office/Production Assistant, Dewy Rose

Job Description

Job Description

Office/ Production Assistant The office/production assistant’s primary responsibility is to run the office day to day under the direction of the office manager. She or he is the first point of contact for our greenhouse staff when they need assistance from the office. Also, the office/production assistant is our primary customer

service/receptionist

for customers, suppliers and vendors who call or walk into our office. As part of a small business, you will have many responsibilities. Work Hours The office coordinator primarily works Monday through Friday from 8 am to 5 pm. When the season is at its slowest, hours may be reduced to 8:30 to 4:30, or something else to accommodate the needs of the business. During the peak season (February through end of May) hours may change to 7:30 to 5:30 or later. Occasional weekend work may be necessary.Dress Code Davis Floral Company is a business and attire must be appropriate for it. Because the business tends to be dirty and hot, dressing up is not necessary. All employees must wear closed toed shoes for safety reasons. The office personnel must look nice, clean and neat. They must follow the company manual dress code, but we expect a little better from the office staff than the greenhouse employees. No tank tops, cut offs, etc.Clerical Responsibilities· Update company forms and make copies as needed.· You are responsible for monitoring the fax machine for incoming faxes and assisting managers with faxing documents.· Inventory of office supplies is also part of the job. Reordering of supplies will be done as needed with coordination from office manager.· Answering the phone and placing calls for the owner and other managers as needed.· Order entry and order confirmations.· Filing as needed.· Making timecards on a weekly basis. Shipping Responsibilities· Contact drivers with schedule for the week.· Confirm with customers on delivery dates.· Prepare driver notebooks with all necessary materials including invoices, department of ag notices, etc.· Check in drivers when they return, making sure the invoices, receipts and everything is in placed in the right spot.· One week prior to shipping prepare a shipping report for managers and print labels (when needed) for warehouse personnel.· Schedule FedEx (and other public carrier) pickups, prepare the shipping labels, and communicate with packing department to insure that product is prepared timely Bookkeeping Responsibilities· Make sure customers picking up sign their receipt before they leave and mark invoice as paid if they pay.· When checking in drivers, all invoices need to be checked to ensure CODs have been paid and marked as paid.· All invoices must be verified to confirm no changes were made to the invoices upon delivery. If a customer has returned a product, invoice must be adjusted in grower software to reflect this. Production Responsibilities· Enter orders, print load sheets, invoices etc.· Print UPC codes and pull tags as the season may demand.· Assist inventory of supplies when needed.· Assist in keeping of inventory for productions (tags, pots, etc.) Customer Service Responsibilities· Welcome all visitors in a friendly manner.· Tend to customers and suppliers on the phone as needed, occasionally take orders over the phone.· If special event/retail event occurs, help tend to guests and/or customers. Housekeeping Responsibilities· Keep the front office tidy and organized.· Light dusting or window cleaning from time to time. All other duties and responsibilities as directed by managers as needed. Company Description Davis Floral Company, Inc. is a wholesale greenhouse grower in Northeast Georgia. For 60 years we have grown quality annuals, perennials and vegetable plants for independent garden centers in the southeast, as well as propagate liners that ship nationwide

Company Description

Davis Floral Company, Inc. is a wholesale greenhouse grower in Northeast Georgia.

For 60 years we have grown quality annuals, perennials and vegetable plants for independent garden centers in the southeast, as well as propagate liners that ship nationwide