Desktop Support Technician, Georgia

About Client:

The client is a technology managed services provider and product reseller.It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as Client, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch.

It delivers experience-enhancing solutions that power today s digital workplace, Connect people, technology, and the edge with a seamless experience and Delivering everything you need for real-time collaboration, connection, and support.

Rate Range: $20-$21/Hr

Job Description:

Key Responsibilities:

Maintain, analyze, troubleshoot, and repair computer systems, hardware, and peripherals.

Document, maintain, upgrade, or replace hardware and software systems.

Support and maintain user account information, including rights, security, and systems groups.

Provide hands-on support for server and network equipment as needed.

Assist with network connection issues and trace network connections back to network switches.

Support mobile data plans, mobile networks, and devices.

Train employees on hardware and software usage.

Identify, analyze, and repair product failures; order and replace parts as necessary.

Escalate unresolved issues to higher-level support.

Represent the company professionally and communicate effectively with customers and associates.

Respond to routine technical questions and requests for information.

Top Skills Required:

Deskside Support

Customer Service

Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.

About ApTask:

ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:

At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at .

Applicant Consent:

By submitting your application, you agree to ApTask's ((url removed)) and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at (phone number removed) or (url removed). Message frequency may vary. Msg & data rates may apply.