United States

Business Development Representative, Roswell

Business Development Representative, Roswell
Description
divh2Business Development Representative (BDC Representative)/h2pKrause Auto Group is looking for energetic, customer-focused, and motivated individuals to join our growing Business Development Center (BDC) team. If you enjoy helping people, communicating with customers, and working in a fast-paced environment, this is a great opportunity to build a rewarding career in the automotive industry./ppFor over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and promoting from within. We believe our employees are more than just a numberwe invest in our people, support career advancement, and celebrate individual success stories across all departments./ppWith a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across four states, there are endless opportunities for growth and advancement./ph3Why Youll Love It Here/h3ulliFast-paced, team-oriented environment/liliCareer advancement opportunitieswe promote from within/liliGreat opportunity to grow into sales or management roles/liliFamily-owned and operated culture/liliLong-term career stability/liliEmployee discounts on vehicles, parts

service/liliPaid training and ongoing support/li/ulh3Benefits We Offer/h3ulliFree health insurance option available/lili401(k) with company match/liliHSA company contributions/liliDental

vision insurance available/liliPaid vacation, PTO, and holidays/liliEmployee discounts on products and services/liliSupportive leadership and team environment/li/ulh3What Youll Do/h3pAs a Business Development Representative, youll serve as the first point of contact for customers interested in our vehicles and services while helping create an outstanding dealership experience./pulliAnswer inbound customer calls, internet inquiries, and live chat requests/liliSchedule and confirm sales appointments for the dealership team/liliRespond quickly and professionally using phone, email, text, and CRM communication tools/liliProvide customers with initial vehicle and dealership information/liliAssist customers with basic financing information and next steps/liliFollow up consistently with leads that are not yet ready to purchase or missed appointments/liliMaintain accurate customer records and daily activity within the CRM system/liliWork closely with sales teams and dealership leadership to improve customer experience and appointment success/liliParticipate in team meetings, training, and process improvement sessions/li/ulh3What You Bring/h3ulliPrevious customer service, call center, retail, hospitality, or sales experience preferred/liliStrong communication and relationship-building skills/liliPositive attitude and team-oriented mindset/liliProfessional, friendly, and confident demeanor/liliComfortable working with computers, CRM systems, email, and texting platforms/liliAbility to multitask and stay organized in a fast-paced environment/liliStrong work ethic and willingness to learn and grow/li/ulpRequirements:/pulliValid drivers license/liliHigh school diploma or equivalent preferred/li/ulh3Why Krause Auto Group?/h3ulliOver 30 years of automotive success/liliFamily-owned and operated organization/liliPromote-from-within culture with real career advancement opportunities/liliLeadership team committed to employee development and success/liliOpportunity to grow with some of the most recognized automotive brands in the world/li/ulh3Perfect For Candidates With Backgrounds In:/h3ulliCustomer service/liliHospitality/liliRetail sales/liliCall centers/liliAppointment setting/liliBanking or phone support roles/liliAutomotive sales support/li/ulh3Our Commitment to You/h3pAt Krause Auto Group, we believe our people are the foundation of our success. We are committed to creating a workplace where employees feel valued, respected, supported, and empowered to grow./ppWe are proud to be an equal opportunity employer and are committed to fostering an inclusive and respectful workplace for all team members./p/div
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