Event Staff | Part-Time | Augusta Entertainment Complex, Georgia

Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary:
The Event Staff primary function is to use knowledge of the building and its services to provide a safe and enjoyable environment for the building patrons entering the facility.

 

This role will pay an hourly rate of $10.00-$12.00.

 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

 

Responsibilities:
Foster a positive and enjoyable environment with positive attitude for all guests attending an event 

Responsibilities may include ticket scanning, ticket taking, partial security screening, guest questions, responding to incidents on venue property, directing guests to seating locations, etc 

Ensure all guests are following venue, act, or promoter specific rules and regulations

Provide assistance to patrons with special needs or wheelchair access

Direct guests in a variety of situations including emergencies

Monitor and report any potential unsafe situations to direct supervisor 

Help artists to

Hand out flyers or other promotional items

Find opportunities to improve the guest experience

Perform other duties as assigned

Qualifications:
Employee must be at least 18 years old  

High School diploma or GED (or any equivalent combination of education and experience)

Prior customer service experience is preferred  

Access to reliable transportation 

Must be able to work shifts including nights, weekends and holidays dependent on events schedule 

Stand and walk for four to six hours at a time 

Ability to work independently and as part of a team

Can communicate effectively in English, both verbally and in writing

Must be comfortable multi-tasking and working in a fast paced environment

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.