Itm Teller - Bi Lingual - Part Time, Augusta

ITM Teller - Bi lingual - Part Time
The ITM Teller is responsible for increasing Queensborough Customer Loyalty by ensuring consistent, positive, and valuable customer Interactive Teller Machine experiences.
Under general supervision, but conforming to established policies and procedures, employee operates an Interactive Teller Machine and provides prompt, efficient, accurate transactions and STAR quality customer service.
Employee is responsible for balancing each day's transactions.
Job Responsibilities:
Provides support to Spanish speaking customers
Represents the Bank in a courteous and professional manner
Accepts ITM and branch deposits and cashes checks to customers' accounts
Accepts ITM and branch loan payments and safe deposit box rent payments
Cross-sells the Bank's services and products
Answers customer inquiries and gives balances
Balances transactions at end of day
Adheres to the policies and procedures of the Bank and complies with all banking laws, rules and regulations
Performs other duties as assigned
Research and verify account information
Answer questions and solve problems for customers
Qualification Requirements:
Fluent in Spanish
Must be able to work Thursday and Friday 8am-6pm, Saturday 8am - 1pm, other days as needed
High school diploma or equivalent
A minimum of six months cash handling & customer service experience
Previous Teller experience strongly preferred
Excellent interpersonal, verbal and written communication skills
Ability to operate on-line teller terminal required
Professional demeanor and presentation
Proficient in Microsoft Office Suite preferred