Administrative Assistant, Goodyear

Administrative Assistant– Home&Community-Based Services Full time Monday - Friday 8am - 4pm in Goodyear, $18 hourly

Source of Hope, LLC

Our Mission Source of Hope's mission is to support and enrich the families we serve by providing the highest-quality developmental services available in a safe, caring, positive, and goal-oriented environment.

Our Home and Community-Based Services program provides the necessary support for individuals to remain in their own homes and actively participate in work and community activities.

We are seeking a dedicated and detail-oriented

Administrative Assistant

to join our team.

Position Summary The Administrative Assistant plays a vital role in supporting daily operations, ensuring compliance, maintaining documentation, and assisting leadership within our Home and Community-Based Services program. This position requires strong organizational skills, professionalism, and the ability to work in a fast-paced, service-driven environment.

Key Responsibilities The Administrative Assistant will be responsible for, but not limited to:

Managing and maintaining data in spreadsheets, reports, and internal systems

Keeping organizational records and reports accurate and up to date

Assisting with budget tracking and maintaining the budget plan

Organizing and scheduling meetings, appointments, and events

Supporting staff coordination and delegating tasks as directed by leadership

Addressing and resolving administrative or operational issues within scope of responsibility

Performing general clerical duties, including answering phones, calling clients, and preparing documents

Supporting the submission of documentation to DDD (assembling, sending, and tracking required materials)

Ensuring accurate and timely submission of compliance-related documents

Upholding and promoting the vision and functional objectives of Source of Hope

Performing other duties as assigned

Required Knowledge&Skills Administrative&Office Management

Strong organizational skills with the ability to manage multiple tasks and competing priorities

Proficiency in scheduling, calendar management, and coordinating meetings and appointments

Accurate data entry and record-keeping abilities

Ability to maintain organized physical and digital filing systems

Communication&Interpersonal Skills

Excellent verbal and written communication skills

Ability to interact professionally with clients, families, staff, and community partners

Strong customer-service and conflict-resolution skills

Professional phone and email etiquette

Office Technology Proficiency

Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and/or Google Workspace

Comfortable using organizational systems such as CRM platforms, EHR systems, scheduling tools, or case-management software

Ability to quickly learn and adapt to new software and technology

Compliance&Documentation

Understanding of HIPAA regulations and confidentiality requirements

Familiarity with compliance documentation, incident reporting, and required client paperwork

Ability to ensure accurate and timely submission of forms, reports, and audits

Organizational&Problem-Solving Abilities

Strong attention to detail and accuracy

Ability to analyze information, identify issues, and propose effective solutions

Capable of working independently with minimal supervision

Excellent time-management and multitasking skills

Client Service Orientation

Ability to provide respectful and supportive service to clients and families

Experience supporting vulnerable populations is a plus

Cultural sensitivity and ability to work with diverse communities

Teamwork&Professional Conduct

Ability to effectively support management, case managers, caregivers, and administrative staff

Willingness to assist with additional responsibilities as needed

Reliable, punctual, and trustworthy

Maintains integrity when handling sensitive information

Demonstrates professionalism in all interactions

Preferred (Not Required) Qualifications

Experience in healthcare, behavioral health, social services, or home-care settings

Knowledge of Medicaid, insurance billing, or authorization processes

Bilingual abilities (depending on the population served)

Why Join Source of Hope? At Source of Hope, we are committed not only to the growth and development of the individuals and families we serve, but also to the growth and development of our most important asset -

YOU .

When you join our team, you become part of a respected local provider dedicated to making a meaningful difference in the lives of those we support.

Source of Hope is a place where:

Safety and quality of care are top priorities

You receive training and hands-on experience to advance your career

You find stability, growth, challenge, and professional development

Your work is connected to a greater purpose

If you are organized, compassionate, and committed to excellence, we invite you to apply and become part of the Source of Hope Team.

Learn more at: