Retail Customer Service Supervisor, Babylon

PetSmart, Inc.
- - Responsibilities: Facilitates the associate experience and supports development through training, onboarding, mentoring, and coaching; Leads and directs associates when acting as the Leader on Duty and handles complaints; Promotes and coordinates store events/marketing for adoptions, vet partnerships, and clinics; manages live pet sales and adoptions; Prepares online orders for pick-up and ensures a smooth pickup experience; back-up to operate POS and handle cash; Maintains store standards and ensures safety, cleanliness, and compliance with policies