Assistant Restaurant Leader, Maryland

Job Description

Your Role at Raising Cane’s:

The Assistant Restaurant Leader is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in all areas of restaurant operations.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.

Your Impact and Responsibilities

Purpose of the position:

Hires and terminates all hourly, non-management crewmembers

Owns the onboarding, status change and payroll process for all hourly crewmembers

Creates crewmember work and training schedules

Manages the performance of all hourly crewmembers (e.g. development, coaching, redirective communication and documentation, and other performance management tasks)

Acts as manager on duty and opens and closes the restaurant

Manages cash handling and ensures accountability

General to the role:

Enforces Raising Cane’s policies and standards

Executes shift management meeting Raising Cane’s operations and safety standards

Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed

Deploys crewmembers during a shift

Provides exemplary customer service

Utilizes reward and recognition program for the crewmembers in the restaurant

Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)

Ensures cleanliness of the restaurant and ensures the facility is in good working order

Completes other duties as assigned