United States

Remote Customer Support Pro: Growth, Bonuses, Benefits, Baltimore

Remote Customer Support Pro: Growth, Bonuses, Benefits, Baltimore
Description

Cengage Group in Baltimore, Maryland is seeking individuals to join their customer service team.
In this role, you will handle various inquiries, including product orders and registrations, across multiple communication channels.
Responsibilities include utilizing internal software to manage issues and reporting trends for product improvements.
Qualifications include a high school diploma or GED.
The position offers a work-from-home option, healthcare coverage, and performance bonuses.
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