Store Manager In Training: Cockeysville, MD

Description Job Purpose: - The Store Manager In Training (SMIT) at Costellos Ace is responsible for learning and executing the essential duties of a store manager. This position is designed to prepare individuals to effectively manage store operations, drive sales, ensure customer satisfaction, and lead a team to achieve business goals. The SMIT will gain hands-on experience and develop leadership skills necessary for the role of a Store Manager. Key Responsibilities: - Assist in the management of daily store operations, including opening and closing procedures. - Learn and apply strategies to drive sales and increase profitability. - Support the Store Manager in maintaining inventory levels and ensuring product availability. - Participate in training programs to develop skills in customer service, merchandising, and team leadership. - Ensure compliance with company policies and procedures to maintain a safe and productive work environment. - Collaborate with team members to deliver exceptional customer service and resolve customer inquiries and issues. - Assist in recruiting, training, and developing store staff to enhance team performance. - Analyze sales reports and customer feedback to identify areas for improvement and implement solutions. - Work closely with the Store Manager to develop and execute promotional strategies. - Maintain a clean and organized store environment to enhance the shopping experience for customers. Qualifications Required Education: - High school diploma or equivalent required; Associate's or Bachelor's degree in Business Administration, Retail Management, or a related field is preferred. Required Experience: - Minimum of 2 years of experience in a retail environment, preferably in a supervisory or managerial role. - Proven track record of achieving sales targets and managing store operations effectively. - Experience in training and developing staff to enhance team performance and customer service. Required Skills and Abilities: - Strong leadership skills with the ability to motivate and guide a team towards achieving business objectives. - Excellent communication and interpersonal skills to interact effectively with customers, staff, and management. - Proficient in inventory management and merchandising to optimize store layout and product placement. - Ability to analyze sales reports and financial data to make informed business decisions. - Strong problem-solving skills and the ability to handle customer complaints and operational challenges efficiently. - Knowledge of retail software and point-of-sale systems is preferred. - Ability to work flexible hours, including weekends and holidays, as required by store operations.