Accounts Receivable & Operations Coordinator, Baltimore

Crevel is a leading importer and wholesaler of Mexican and American products in Europe.
With a catalog of over 1,400 products from well-known and independent brands, we serve customers across the continent.
Our mission is to support the restaurant and retail industries by providing access to authentic, high-quality Mexican and American products at the best prices.
Join our dynamic, global team.
About the Role
We are looking for a detail-oriented and proactive Accounts Receivable & Operations Coordinator to join our team.
This role sits at the center of our daily financial operations - managing collections, settlements, invoice processing, and expense tracking, while providing key support to Sales and Warehouse.
If you take ownership, communicate assertively, and thrive in a fast-paced environment, we want to hear from you.
What a Typical Day Looks Like
This is a high-volume, deadline-driven role.
On any given day you can expect to:
Process approximately 30 invoices, with printing completed before 2:00 p.m. to keep warehouse and drivers on schedule.
Follow up on outstanding collections - by phone, email, and coordinating with the sales team - for roughly 4 hours of focused AR work.
Enter payments, reconcile cash, track post-dated and returned checks, and flag any discrepancies immediately.
Respond to inbound calls and messages from sales representatives and support them in resolving customer issues.
Keep expense files, consumables logs, and QuickBooks records current and accurate.
Key Responsibilities
Accounts Receivable & Invoicing
Verify that credits and returns match invoice and batch/lot records; escalate discrepancies to Sales immediately.
Assign categories to all credits for accurate tracking; maintain the credit tracking file for management reporting.
Process returns in the system based on files prepared by the Warehouse team.
Collections & Settlement
Prepare and distribute the weekly collections file to sales representatives.
Close small balances (credits, returns, delivery fees) before presenting accounts to Sales to focus on actual receivables.
Freeze customer accounts when payment is overdue; coordinate with the Sales Supervisor for in-person collection visits when needed.
Send collections emails and follow-up messages to customers with overdue balances.
Send weekly statements to recurring customers and on-request to others.
Make bank deposits per deposit slips; follow up on post-dated and returned checks; ensure no payments appear in QuickBooks without a corresponding deposit slip.
Post-dated checks must not be recorded in QuickBooks until funds have cleared the bank.
Expense Processing & Vendor Payments
Review sales and warehouse expense reports line by line to ensure policy compliance before issuing checks.
Create a Bill in QuickBooks for each expense; assign to the correct account; mark as paid upon completion.
Monitor office and warehouse consumables; seek cost-saving opportunities while maintaining quality.
Follow up on recurring service payments (utilities, fleet, insurance, rent, accounting) to prevent late fees.
Record all credit card transactions in QuickBooks under the correct account.
Pay drivers in cash when cash on hand exceeds $10,000; enter a detailed Bill with route and account information.
Cash & Petty Cash Management
Maintain a minimum of $1,000 in the cash box; record cash customer settlements in the correct account.
Perform weekly cash reconciliation against the system; maintain a daily record of cash balances.
Keep a clear, signed accounting ledger for all cash disbursements.
Intercompany & Drop Ship Invoicing
Coordinate drop ship deliveries: prepare and send invoices upon delivery confirmation; collect checks from customers as needed.
Coordinate intercompany invoicing with the relevant team; review deposits, service invoices, and related QuickBooks entries.
Sales & Warehouse Support
Randomly verify that product catalog images are correctly uploaded and no items are missing.
Activate and deactivate product items in the system as needed.
Analyze delivery routes and ensure orders are ready for afternoon driver dispatch.
Manage physical mail, phone support, and daily email follow-up.
What We're Looking For
2+ years of experience in accounts receivable, bookkeeping, or a similar finance/admin role.
Hands-on proficiency with QuickBooks or comparable AR/accounting software - creating Bills, processing payments, reconciling accounts.
Strong attention to detail; ability to catch discrepancies in invoices, payments, and lot records under time pressure.
Excellent organizational skills with the ability to manage multiple daily deadlines independently.
Assertive and clear communicator - comfortable following up with customers, sales reps, and vendors.
Comfortable working cross-functionally with Warehouse, Sales, and Finance teams.
Bilingual in English and Spanish - required given the nature of daily communication with customers and the sales team.
What We Offer
A hands-on role with real visibility - your work directly impacts daily operations and gets noticed.
A collaborative team where finance, sales, and warehouse work closely together - not in silos.
Room to grow as the company expands across multiple markets.
Competitive compensation commensurate with experience.