Senior Technical Lead - DevOps, Washington

- Provide consulting services for improved system stability, availability, performance and reliability.

- Assist in determining the impact of operational issues and provide input into their resolution via data extraction and quantification.

- Work through day-to-day support issues, ensure effective and timely resolution of issues in production environment, troubleshoot customer impacting issues.

- Support multiple applications, specifically running KubernetesGlooAWSApigeePCFGCP/Java based systems in an enterprise environment.

- Supporting Gloo running on Kubernetes, Apigee opdk and saas, Grafana, Prometheus, Cassandra, Postgres, Spring Boot or Java based applications running on Kubernetes, PCF, and Java application servers.

- Apply GitOps principles to manage infrastructure and application configurations

- Apply monitoring and creating complex alerts and dashboards for production systems.

- Provide capacity analysis, tuning analysis for Apigee and Java applications hosted on LINUX and container platform.

- Available to provide 24X7 on call support on a rotating basis with other team members.

- Lead efforts in troubleshooting, recovery, and root cause investigation.

- Perform analysis of user requirements and problems to automate or improve systems and review system capabilities, workflow, and scheduling limitations.

- Able to follow and develop detailed work plans, schedules, project estimates, resource plans, and status reports.

- Facilitate HA (High Availability) /DR (Disaster Recovery) exercises to ensure that the team are fully prepared in any event.

- Lead root cause analysis session to understand what causes issues in Production and come up RCA Report along with solutions that will prevent them from happening in the future.

- Ensure documentation is created and remain updated for any related work.

- Strong understanding of UNIX operating systems and any scripting language.

- Forecast and plan for rapidly growing environment

- Evaluate new software product and service solutions.

Skill requirements:

- Expertise in analyzing and troubleshooting large-scale distributed systems.

- Strong experience with Kubernetes – Container Orchestration Tool, Gloo, AWS, Apigee API Gateway,

- Experience with REST, SOAP, and GraphQL API support.

- Experience with tools like: Git, Gitlab, Docker, Postman, Splunk, App Dynamics, Imperva WAF and CI/CD tools

- Good Experience in GitOps process, performance measurestuning, capacity planning and management, contingency, and disaster recovery

- Good understanding and strong experience with Unix/Linux operating systems.

- Ability to debug, optimize code, and automate routine tasks.

- Systematic problem-solving approach coupled with effective communication skills.

- Strong scripting knowledge and experience.

- Good understanding of networking, routing, and TLS/SSL