Administrative Assistant, Washington

Administrative Assistant

KeenLogic is seeking an Administrative Assistant to support day-to-day operations and communications initiatives with our team at the House of Representatives. The Communications&Marketing team develops branding, messaging, and marketing materials on behalf of the CAO, which provides administrative, technical, and operational support to Members of Congress, committees, leadership offices, and district offices across the House.

This position plays a key role in supporting internal communications, customer service operations, marketing coordination, and administrative functions that help ensure seamless execution of departmental initiatives.

Position Details

Contract Length: Approximately 6 months beginning mid-July

Schedule: 40 hours/week

Core Hours: Monday– Friday, 8:30 AM – 5:30 PM

Location: On-site office environment in Washington DC

Required Qualifications

US Citizen

Associate degree or equivalent professional experience

Prior customer service experience

Proficiency in Microsoft Office Suite

Strong organizational, communication, and multitasking skills

Ability to work effectively in a fast-paced professional environment

Key Responsibilities

Maintains the weekly and monthly calendar for House intranet sliders, campus-wide digital monitor advertisements, and other campus materials.

Develops and maintains a tracking system for email marketing analytics with the aim to improve staff engagement and identify opportunities to reevaluate marketing strategies.

Provide customer service to CAO departments and staff reaching out through the general CAO communications email inbox.

Analyzes incoming requests to either satisfy the request within the CAO Communications and Marketing team or determine the proper routing for the request with the aim of providing a resolution at the first point of contact.

Maintains emergency materials and constantly updates contact information for all CAO Communications staff.

Organizes and maintains office supplies, equipment inventory, and equipment maintenance request within the Communications office.

Maintains general working knowledge and understanding of CAO Communications services, practices, and procedures.

Provides general support with/on a wide variety of administrative and customer focus tasks, as well as other miscellaneous assignments and planning initiatives.

Performs other duties and special projects as assigned.

Work Environment

This position operates in a professional office setting with normal safety precautions. The role may require carrying light office materials and performing basic physical activities such as lifting, bending, crouching, and standing.

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