Inside Sales, North Dakota

Description:

With all your career options, why not choose a company where you can own part of the business?

MacArthur Co. is 100% Employee-Owned and offers an outstanding suite of employee benefits. What began in 1913 as a small manufacturer of pipe insulation, has grown into a national distributor of building materials. At MacArthur, you get to own a piece of the value our combined honest efforts create.

The Inside Sales position is an enthusiastic connector between our outside sales team and our customers. The focus of this job is making connections with people, building an understanding of our products and culture, and ensuring customer orders are processed accurately. An ideal candidate will work best in a fast-paced environment where results need to be shared and effectively delegated when necessary.

Inside Sales Responsibilities:

Support the daily sales operations of a building materials distribution center

Work with customers and co-workers to build solid relationships based on trust and competence

Work at a steady pace with familiar processes and co-workers

Think about the steps necessary to make the customer experience successful

Thorough and precise; diagnose problems and provided proven solutions

Opportunity to work within own area of expertise to ensure high-quality, by-the-book, results

The chance to learn and practice in an orderly, stable environment

Be friendly and genuinely interested in the business, agenda, and needs of others, including the company, its management, the team, and our customers

Able to handle detailed work quickly & correctly

Following up carefully and cheerfully with customers to ensure the preservation of relationships

Support a fast-paced environment with multiple projects going on simultaneously

Open, flowing communication is important

Support outside sales team members

Directly work with long-term customers daily

Finalize and oversee the fulfillment of customer orders

Job Requirements

Detail-oriented and focused; can concentrate on the task at hand for long periods

Avoid over-committing or over-promising

Lead by example, with first-hand knowledge of an area of expertise

Follow established guidelines, structure, and policies, while working with and for others

Cooperative, easy-going, and agreeable in getting along with others

Experienced with Microsoft Office Suite (Excel, Outlook, Word)

Ideal candidates have a few years of inside sales & customer service experience

Roofing, mechanical, industrial, HVAC, and siding product knowledge, and experience preferred

Strong communication skills

Experience in the construction industry is helpful

Be a team player who isn't afraid of leading

Willing to jump in and roll up your sleeves to help out when necessary

Persuasive teaching style to communicate the company's products and services

Intent on listening and able to communicate concisely while being willing to ask questions

Benefits Package:

Outstanding Family Medical Benefits Package

Substantial Stock Ownership Program

Competitive Compensation Packages

Paid Time Off (PTO) & 8 Paid Holidays Each Year

Employer-Sponsored Family Dental Insurance

401k and Roth 401k Investment Accounts (With Substantial Employer Matching)

Employer-Sponsored Life & Disability Insurance

This job posting is a summary; more details of responsibilities are provided during interviews.

PM21

Requirements:

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