Airline Customer Service And Ramp Agent, Bismarck

Job Title
Must be able to work a flexible schedule including nights, weekends, and holidays.
Hours will vary based upon flight schedules.
Number of weekly hours may increase or decrease due to seasonal flight changes.
Starting wage $***** per hour.
Paid Time Off.
Must have a valid driver's license.
Must pass a 10-year background check and pre-employment drug test.
Available to work nights, weekends, and holidays.
Must be able to complete required training.
General Purpose of Job
This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below.
Additional responsibilities include ramp, aircraft cleaning, operations and commissary duties as required.
Essential Duties and Responsibilities
The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude
Processing customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats
Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
Handling denied boarding situations, soliciting volunteers, accommodating customers and providing hotel, meal, and taxi vouchers when appropriate
Ensures FAA, airline, and airport regulations are followed
Enforces safety/security measures and protects sensitive zones
Assists customers with special needs, i.e., customers who need assistance in boarding
Loading and uploading baggage on and off the aircraft
Marshaling in the planes and pushing back the aircraft
Excellent communication skills
Must be well groomed and physically fit
Work in extreme outdoor conditions
Ability to push/pull/lift 70 lbs.
on a continuous basis
Able to read and write English; bilingual skills a plus
Ability to work efficiently under time constraints
Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
Other duties as assigned by the station leader
Must be 18 years or older
Must pass a ten (10) year background check and pre-employment drug test
Must have authorization to work in the U.S. as defined in the Immigrations Act of ****
Able to attend required training
Valid driver's license
Complete all required training
Only complete tasks for which you are fully trained
Report any safety hazard or incident immediately
Physical Demands
Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time.
Must have sufficient vision and ability to safely perform the essential functions of the position.
Work Environment
Airport environment: Indoors and Outdoors.
Extreme outdoor conditions where extreme temperature ranges may be encountered.