Collector III, Eagan, MN

Title : Collector
Location : Eagan, MN
Job Type : Contract (7 Months)
Compensation : $22-26/hr
Industry: Chemical Manufacturing
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About the Role
We are seeking an experienced Collector to support our client, a global leader in water, hygiene, and infection prevention solutions serving a wide range of commercial and industrial customers. This role plays a critical part in maintaining healthy financial operations by managing customer accounts and driving the resolution of outstanding balances. The ideal candidate will bring strong communication skills, attention to detail, and the ability to work independently in a fast-paced, customer-focused environment. Job Description
The Collector is responsible for managing delinquent accounts and ensuring timely collection of outstanding payments. This role involves direct communication with customers to resolve payment issues while maintaining accurate account records and adhering to established policies and procedures.

• Receive and post customer payments, ensuring accurate application to accounts
• Identify, track, and monitor overdue accounts to support collection efforts
• Contact customers via phone, email, or other methods to resolve past-due balances
• Investigate reasons for delinquency and review terms of credit, sales, or service agreements
• Negotiate payment arrangements or repayment schedules based on customer financial situations
• Persuade customers to resolve outstanding balances, including unpaid invoices, returned merchandise, or non-payable checks
• Prepare documentation and escalate accounts when customers are unresponsive
• Maintain detailed and accurate records of collection activities and customer interactions
• Ensure compliance with applicable federal, state, and company collection policies and regulations

Qualifications
Required

• High school diploma or GED
• 5–7 years of experience in collections, finance, or customer service
• Strong verbal and written communication skills
• Demonstrated customer service and negotiation abilities
• Ability to work independently and effectively manage time and priorities
• Strong attention to detail with the ability to accurately document customer information
• Knowledge of collection practices, regulations, and compliance standards

Preferred Qualifications

• Experience with Microsoft Word and collections-related software
• Proven ability to apply effective debt recovery techniques
• Basic mentoring or coaching experience
• Experience working in a high-volume or corporate collections environment

Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary:  How to Apply
Take the first step on your new career path!  To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps! Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

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