Collector III, Eagan, MN

Title : Collector
Location : Eagan, MN (Hybrid)
Job Type : Contract (7 Months)
Compensation : $22-26/hr
Industry: Chemical Manufacturing
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About the Role
Our client, a global leader in providing water, hygiene, and energy technologies and services, is seeking a detail-oriented Collector to join their shared services team. This role supports both corporate and non-corporate customers by managing accounts receivable processes, resolving disputes, and ensuring timely collection of outstanding invoices. This is an excellent opportunity to contribute to a mission-driven organization focused on sustainability, operational excellence, and customer success. Job Description
The Collector is responsible for performing a variety of clerical, accounting, and customer service functions related to credit and collections. This role involves frequent communication with internal teams and external customers to resolve outstanding balances, investigate billing discrepancies, and maintain strong business relationships.
Key Responsibilities:

• Manage collections for corporate and non-corporate accounts through outbound calls, email correspondence, and account reviews
• Review aging reports and follow up on past-due balances to drive timely payment of accounts receivable
• Respond to inbound customer inquiries and maintain ongoing communication with internal and external stakeholders
• Research and resolve invoice discrepancies, pricing issues, and disputes in a timely manner
• Collaborate with cross-functional teams including sales, credit, and finance to resolve customer account issues
• Send statements and invoices to customers and support documentation requests (e.g., proof of delivery)
• Monitor and track disputes, ensuring proper follow-up and resolution
• Utilize systems and tools (e.g., customer portals, internal platforms) to manage account activity and maintain accurate records

Qualifications
Required Qualifications:

• High school diploma or equivalent
• 2–3+ years of experience in credit, collections, finance, accounting, customer service, or a related field
• Strong written and verbal communication skills with a high level of professionalism
• Proficiency in Microsoft Office applications (Excel, Outlook, Word)
• High attention to detail with strong analytical and problem-solving skills
• Effective time management and organizational skills with the ability to manage multiple priorities
• Ability to work independently and demonstrate initiative
• Experience handling customer interactions and resolving account issues

Preferred Qualifications:

• Bachelor’s degree in finance, accounting, business, or a related field
• Experience in credit and collections or supporting large corporate customer accounts
• Financial analysis or financial operations experience
• Familiarity with SAP or AS400/IBMI systems
• Intermediate Excel or Access skills (or the ability to learn)
• Strong critical thinking and decision-making skills
• Self-motivated with a process-oriented mindset

Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary:  How to Apply
Take the first step on your new career path!  To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps! Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!