Vice President Of Operations, Chanhassen

About Partners Dental Solutions
At Partners Dental Solutions, we combine craftsmanship, technology, and innovation to deliver consistent, high-quality orthodontic products nationwide.
Our success is rooted in five core promises: Quality, Innovation, Consistency, Dependability, and Communication.
We're seeking a strategic and hands-on Vice President of Operations to lead and unify all operational functions across the organization.
Position Overview
The Vice President of Operations is a key executive leader responsible for the performance, alignment, and continuous improvement of all operational functions across Partners Dental Solutions.
This role owns the end-to-end operation of the business, ensuring seamless execution from case intake through design, production, and final delivery, while maintaining a high standard of client experience.
The Vice President of Operations leads the organization through a team of General Managers responsible for core areas of the business, including 3D operations, lab production, and client and brand experience.
Through this structure, the role ensures alignment, accountability, and consistent execution across all departments.
This leader translates executive vision into operational execution, builds scalable systems, and drives performance across the organization.
The ideal candidate is both highly strategic and deeply operational, capable of leading leaders, optimizing workflows, and ensuring accountability at every level.
Key Responsibilities
Operational Leadership & Strategy
Own and execute the overall operations strategy, aligning all functions with company goals
Partner with executive leadership to define and implement growth and scalability initiatives
Translate high-level strategy into clear, measurable plans across all departments
Drive alignment across the organization to ensure a seamless end-to-end workflow and customer experience
Ensure operational decisions are executed consistently across all areas of the business
Department Oversight
Lead and develop General Managers responsible for core operational areas of the business
Hold full accountability for performance, execution, and alignment across all teams
Establish clear expectations, reporting structures, and performance standards
Ensure strong coordination across design, production, and client-facing functions
Drive cross-functional accountability and eliminate silos
Performance & Continuous Improvement
Own company-wide operational KPIs with full accountability for results
Drive daily execution through clear structure, reporting, and leadership discipline
Identify bottlenecks across the business and implement scalable solutions
Ensure production output, turnaround times, and service levels meet company expectations
Maintain visibility into performance across all functions and take action quickly when off track
Quality, Efficiency & Customer Experience
Ensure quality standards are consistently met across design, production, and final delivery
Align operational capacity with client demand and expectations
Drive improvements that increase efficiency, reduce rework, and improve turnaround time
Ensure consistency in communication, delivery, and overall client experience
Hold teams accountable to the company's five promises in day-to-day execution
People Leadership & Culture
Build and lead a high-performing leadership team across all operational areas
Develop General Managers and ensure strong leadership at every level
Set clear expectations for ownership, accountability, and performance
Address performance gaps quickly and directly
Support long-term team development and succession planning
Reporting & Executive Collaboration
Provide clear, data-driven updates on operational performance, risks, and priorities
Use reporting and dashboards to drive decisions and accountability
Act as a key partner in decisions related to growth, structure, and operational investment
Ensure alignment between executive direction and day-to-day execution
Minimum Experience
10 to 15 years of operations leadership experience
5 to 7 years in a senior leadership role with responsibility for multiple functions
Proven experience leading leaders and managing complex operations
Strong track record of improving efficiency, performance, and scalability
Experience building and managing KPIs and operational reporting
Preferred Competencies
Strong operational leadership experience with a focus on performance, accountability, and execution
Ability to connect operational performance to financial outcomes and business growth
Proven track record of driving process improvement and operational discipline
Clear, direct communicator with strong decision-making skills
Ability to operate at both a strategic and hands-on level
Experience in manufacturing or healthcare environments is a plus
Why Join Partners Dental Solutions
Executive-level impact across all operational areas of a growing, innovative company.
Opportunity to shape and scale both production and client experience functions.
Collaborative, people-first culture built on transparency and trust.
Competitive compensation and benefits, including Health, Dental, Vision, PTO, and 401(k) with company match.
Modern facility with advanced digital manufacturing technology.
A leadership team committed to your professional development and success