Amp; Change Designer, Massachusetts

We are seeking a strategic and creative Technology Communications & Change Designer to join our remote team. In this role, you will design and deliver effective communication and change management strategies to support technology initiatives. Youll work closely with IT, project managers, and business stakeholders to ensure smooth adoption of new technologies by crafting clear, engaging messaging and change materials tailored to diverse audiences.

Key Responsibilities:

Develop and implement communication plans and change management strategies for technology projects

Design engaging content such as emails, presentations, FAQs, videos, and intranet resources to support technology adoption

Collaborate with cross-functional teams to understand technology impacts and user needs

Facilitate workshops, webinars, and training sessions to prepare employees for technology changes

Monitor feedback and adoption metrics to adjust communication and change tactics as needed

Ensure all materials align with organizational goals and brand standards

Qualifications:

Experience in technology communications, change management, or organizational development

Strong writing, storytelling, and design skills for digital and print materials

Familiarity with change management frameworks (e.g., Prosci, ADKAR)

Ability to work effectively in a remote environment and collaborate with distributed teams

Excellent interpersonal and project management skills.