ServiceNow Developer/Administrator, Massachusetts

Detailed Description of Services:

Design, develop, and implement custom solutions on the ServiceNow platform using various modules such as Incident, Change, Problem, Service Catalog, and more.

Work closely with business analysts, project managers, and other stakeholders to understand requirements and translate them into effective technical solutions.

Develop integrations between ServiceNow and other enterprise systems using REST, SOAP, or other integration technologies.

Develop, test, and deploy custom applications, workflows, and scripts within the ServiceNow platform to meet business requirements.

Configure and customize ServiceNow features, including forms, workflows, reports, dashboards, and notifications.

Implement ServiceNow best practices and ensure system performance, scalability, and security.

Ensure the quality and reliability of the delivered solutions.

Troubleshoot and resolve issues within ServiceNow applications and integrations.

Stay current with the latest ServiceNow releases and features and provide recommendations for continuous improvement.

Assist in ServiceNow platform upgrades and migrations

Develop and maintain technical documentation for ServiceNow solutions, including design specifications, technical workflows, and user guides.

EEO:

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.