Administrative Assistant, New York

Job Description

This position is contingent on contract award. 

International Health and Medical Services is looking for an experienced Administrative Assistant to support the efficient operation of healthcare services by managing administrative tasks, coordinating appointments, and ensuring effective communication between healthcare staff. This position is vital for maintaining organized records, facilitating access to medical care, and supporting the overall healthcare delivery process within the facility. 

Key Responsibilities

Providing administrative and clerical support.   

Operates a personal computer and peripheral equipment to produce a variety of civilian and military correspondence, spreadsheets, charts, reports and graphs, using a wide variety of software programs.   

Screens incoming telephone calls, determining those which can be answered, and those which must be referred.   

Transmits and receives documents and messages electronically using PC network or links to other computers.    

Assists in the registration process for several programs.  

Routes incoming mail to staff and work sections.  

Maintains subject matter files and records.   

Responsible for correct spelling, punctuation, and proofreading of typed materials.    

Enters data produces a variety of reports and recaps. 

Exceeds customer service expectations with an emphasis on courtesy and finding solutions.  

Acknowledge customers with a positive attitude and respectful interactions.  

Asks questions to determine, verify and solve problems.   

Checks for satisfaction on the quality of goods and services.   

Takes action to solve problems quickly.   

Alerts the higher-level supervisor, or proper point of contact for help when problems arise. 

Maintains confidentiality when collecting Personally Identifiable Information. 

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.