Principal Architect, Milford

Salary
$122,000 – $162,500 per annum
Role Overview
In this role, you will be a key member of the
Customer Platform team
within the IT department, driving new capabilities across the
Salesforce ecosystem
to support global
Sales, Marketing, Service, and Field Service
operations.
You will lead the
discovery, design, and implementation
of scalable Salesforce solutions, with a strong focus on
architecture, integrations, and technical excellence
.
This includes developing and delivering
proofs of concept
for complex, cross-functional initiatives.
Waters is looking for versatile, proactive leaders who enjoy tackling new challenges, demonstrating ownership, and delivering strong business outcomes.
Key Responsibilities
Define and recommend
scalable, secure Salesforce architectures
and design patterns aligned with business and IT requirements
Establish and enforce Salesforce
standards, frameworks, and best practices
, mentoring and guiding project teams
Lead technical design and solutioning for Salesforce initiatives, ensuring platform-wide consistency
Ensure all solutions comply with Waters' design, deployment, and support standards
Integrate
AI capabilities
to enhance automation, analytics, and customer insights
Conduct design and code reviews to ensure solution quality, performance, and maintainability
Monitor and optimise Salesforce platform performance and reliability
Resolve complex technical and integration issues across Salesforce and external systems
Stay current with Salesforce and industry innovations to drive continuous improvement
Communicate complex technical concepts clearly to stakeholders at all levels
You'll Bring
Bachelor's degree in Computer Science, Information Technology, or equivalent experience
7+ years of software development experience, including
5+ years within the Salesforce ecosystem
Proven expertise across
Sales Cloud, Service Cloud, and Marketing Cloud
in enterprise environments
Strong technical knowledge of Salesforce architecture, including
Apex, Lightning Web Components (LWC), Flows, and security models
Experience designing integrations with ERP and external systems using
REST, Bulk, and Streaming APIs
, as well as event-driven architectures
Hands-on experience with
CI/CD pipelines
, Git branching strategies, and deployment tools such as
Copado
Deep understanding of enterprise architecture, governance, and Salesforce development best practices
Strong analytical and strategic thinking skills, with the ability to align technology with business objectives
Experience working in a
scaled agile
environment
Preferred Experience
Salesforce certifications such as
Administrator, Platform Developer I, Platform App Builder, and Architect
Experience leading large-scale, cross-functional Salesforce initiatives
Exposure to AI-driven capabilities within CRM platforms
Why Apply?
At
Waters Corporation
, you'll join a global, science-driven organisation with more than
65 years of innovation
, supporting customers across life sciences, materials, food, and environmental sectors in over
100 countries
.
You'll work in an inclusive, diverse, and collaborative environment where technology plays a critical role in accelerating scientific discovery and improving everyday life, while having the opportunity to lead impactful, enterprise-scale Salesforce solutions.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Information Technology, Engineering, and Consulting
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