Alarm Dispatch 3rd Shift Overnight, Broken Arrow

Job Description

Alarm Dispatch 3rd Shift OvernightHours: 11p-7a Pay: $14-$16.00 Hourly Responding to various alarm notifications, such as burglary and fire alarms, by initiating outbound calls to customer contacts and emergency responders in accordance with established procedures. Processing inbound calls relating to alarm events, providing secure and customer centric assistance. Working within a collaborative team environment in the alarm monitoring center that maintains a 24/7 operation. Attention to detail and accuracy is vital, ensuring that actions are reflective of established procedures and with a keen focus on the highest professional standards of efficient documentation. Entering customer account information into account database. The ability to remain calm and speak clearly to customers. Properly document all responses for the alarm within the alarm monitoring software. Must be able to work weekends and holidays will have 2 days off during the week. Other duties as assigned

Meet Your Recruiter

Shannon Summers Staffing Professional

Shannon joined American StaffCorp in June 2018 as an On-Site manager, specializing in Clerical and Customer Service staffing. With a strong focus on teamwork and client relationships, Shannon has excelled in successfully interacting with both employees and clients to ensure effective staffing solutions. Her passion lies in matching the right person with the right job, making a significant impact on both employee satisfaction and client success. Shannon's dedication to her role and her expertise in managing diverse staffing needs have contributed to the continued growth and success of the company.

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