Health Benefits Assistant, Muskogee

Health Benefits Assistant

Major duties of this position include, but are not limited to: Performs technical activities involved with screening, processing, and assisting Veterans, non-Veterans, and beneficiaries seeking multiple medical treatment benefits. Assists MSA staff with loading VA Registry exam requests and traveling Veterans into database upon check in.Advising applicants of the health benefits to which they are legally entitled; responding to technical questions regarding Veterans administrative rights and situational eligibility for healthcare; and providing Veterans with administrative advice and guidance. Provides information regarding benefits to Veterans and responds to complex questions involving regulations and/or beneficiary entitlement.Communicates results to patients, families, agency employees, and Veterans organizations. Provides follow up with the PCMM coordinator for assignment to the Primary Care team after initial appointment is scheduled. Works with Veterans Health Information Systems Technology enrollment software. Monitors enrolled patient database information to perform updates to health insurance data, income assessments for the Means Test and Pharmacy Co-pay Exemption programs.Facilitates receipt of all VA&Non-VA medical records to support indexing of records to records system; ensures records are available for review upon vesting appointment. Reviews and processes VA healthcare eligibility in conjunction with Department of Defense (DoD) Sharing Agreements (TriCare&CHAMPVA) to determine eligibility for VA health care referencing multiple sources, such as the Health Eligibility Center (HEC), VIS, and or/military discharge papers to assign a priority group to the Veteran. Reviews and processes new and recurring applications (paper, in-person, and electronic) for medical care (e.g., Dental, Behavioral Health, Geriatrics and Extended Care, Diagnostic and Therapeutic, etc.) through applying the appropriate regulatory authority to each program.Processes re-enrollment into the system and assists Veterans in changing facilities if necessary. Work Schedule: Monday-Friday, 8:00am - 4:30pm This is not a virtual position. Position Description/PD#: Health Benefits Assistant/ PD14156A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not ApprovedPermanent Change of Station (PCS): Not Authorized