Medical Front Desk Receptionist, New York

Our client, a healthcare services provider, is seeking a Medical Front Desk Receptionist in Bronx, NY.

Pay Rate Range: $17.00 to $18.00 per hour, depending on experience.

Location: Bronx, NY - onsite role

Work Hours: 8:30 AM - 5:00 PM, Monday - Friday with the flexibility to work occasional overtime based on business needs.

Dress Code: Business Casual or Scrubs

Duration: 3 months 

Responsibilities:

• Develop and maintain a positive relationship with clients, providers, and patients.

• Work onsite at the client location, collaborating with office staff and healthcare professionals.

• Obtain pre-certifications, authorizations, and other referrals as assigned.

• Meet with patients to address billing questions, discuss collections, and resolve outstanding balances.

• Validate insurance and other billing information to ensure accuracy.

• Identify and report any billing or authorization issues to management for resolution.

• Contact insurance carriers to maximize reimbursement for accounts being worked.

• Meet established production, utilization, and quality standards.

• Participate in trainings, meetings, and other required professional development activities.

• Present data to relevant stakeholders and collaborate to find solutions for any challenges.

• Take and make patient phone calls and assist with client front desk operations as needed.

• Assist with other duties as assigned.

Requirements:

• High School Diploma / GED.

• 1+ years of healthcare customer service experience.

• Experience with Microsoft Word, Excel and Outlook.

• Strong oral communication skills.

• Ability to navigate a computer while on the phone.

• Ability to multi-task and handle multiple products and benefit levels.

• Strong attention to detail and the ability to remain focused and productive, even with repetitive tasks.

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto & home insurance, pet insurance, and employee discounts with preferred vendors.

If you are interested in making a meaningful impact in a healthcare environment and working closely with patients and providers, apply now!

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