Customer Service Representative - State Farm Agent Team Member, Rocky Point

Benefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training&development Bilingual Spanish Preferred Join Our Team: A High-Energy, Customer-Centered Agency with a Family-First Culture! I began my State Farm journey in 2001 as a team member working alongside my father. Inspired by his example, I launched my first agency in Selden in 2012 and expanded with a second office in Rocky Point in 2022. Over 23 years, my passion for this career has only grown, and I’m committed to creating a workplace where my team thrives every day. Our agency’s mission is simple: take care of our customers better than anyone else. We provide personalized insurance education to help families make informed decisions, striving to deliver a “Concierge” level of service.This commitment has earned us a strong referral-based business and glowing Google reviews. Family is at the heart of everything we do—both mine and my team’s. My wife Corey and I have three young children, and I understand the importance of balance. Our team culture is built around support, empowerment, and a shared sense of purpose. If you’re seeking a high-energy, high-volume workplace where you’ll feel accomplished and valued every day, we’d love for you to join our growing team! Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Bilingual Spanish preferred