Customer Service Representative (CSR), New York

The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers’ needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business. Here is an opportunity to learn our products and have a career in sales or management in our industry.

Qualifications:

Experience assisting customers with purchasing needs, either walk-ins or over the phone.

Experience and/or interest in developing new sales opportunities through calls to potential new customers.

Intermediate computer skills to enter sales orders and cash transactions into company software.

Be reliable, safe and a team player.

Embrace the mindset of the “Make Money and Have Fun!” culture.

Have a valid driver’s license, satisfactory driving record, and reliable transportation to and from work.

Authorized to work for any employer in the US without sponsorship for any length of time.

Able to pass criminal and driving background check and a pre-employment drug test.

Bilingual (English and Spanish) is preferred, but not required

Keywords: counter sales, customer service, ERP system, relationship management, contractor, business to business, building products, B2B, building materials, distributor and distribution.

The base salary for this position typically falls within the range of $19.00 to $23.89 per hour. SRS/Heritage considers multiple factors including job related knowledge, skillset and experience when determining the final salary. For further information, please consult with our Talent Acquisition Partner or Hiring Leader.
Job Location:

Weatherpanel - Buffalo      

285 Chandler St Buffalo, NY 14207

Equal Opportunity Employer.

Veteran Friendly Employer. SRS Distribution believes in hiring military veterans at any level for any position.  We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.

Benefits

Competitive salaries for all team members paid weekly

Private Stock Ownership

Equity Growth Incentive Plan (after 6 months of employment)

401(k) Retirement Plan with company matching

Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays

Paid Parental Leave

Medical, Dental and Vision Benefits

Flexible and Dependent Care Spending Accounts

Company paid Life insurance and Short-Term Disability

Additional Life Insurance and Long-Term Disability also offered

Safety Program with Bonuses for our Drivers

Employee Referral Bonus Program