Customer Service Representative - State Farm Agent Team Member, Buffalo

Responsive Recruiter
Benefits: License Reimbursement, Hourly Plus Commission, Simple IRA, Bonus based on performance, Competitive salary, Flexible schedule, Health insurance, Opportunity for advancement, Paid time off, Training & development
Role Description
As an Customer Service Representative - State Farm Agent Team Member for Michael Casseri - State Farm Agent, you are vital to our daily business operations and customers' success.
You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments.
You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community.
As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service.
Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Promote successful and long-lasting customer relations.
Qualifications
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Experience managing client relationships is preferred
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
Dedicated to customer service
Able to anticipate customer needs
Able to effectively relate to a customer
Compensation: $38,****** - $54,****** per year
Ready to Learn First-Hand What It Takes to Be an Entrepreneur?
We are a very busy office and are looking for our next great team member.
We are an established, growth-oriented agency with a team of highly motivated individuals.
We attribute our success to having a fun, energetic environment that is an enjoyable place to work.
Our team works hard to reach our goals together as a team and have fun while we are doing it!
Our well-trained team uses state of the art technology to achieve outstanding results.
If you want to work in an environment that is fun, challenging, and rewarding, then Michael Casseri - State Farm Agent may be the right fit for you!
About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
Our office is located in Williamsville/Cheektowaga.
I have been a State Farm agent since ****.
We currently have 6 team members at our agency.
Our agency has received awards including: Ambassador Travel and Legion of Honor
If You Want a Career, Not a Job, Then We Encourage You to Apply
State Farm agents are independent contractors who hire their own employees.
State Farm agents' employees are not employees of State Farm.
Agents are responsible for and make all employment decisions regarding their employees.