Assistant Store Manager - West Seneca, NY, Buffalo

Assistant Store Manager

Crosby's is looking for a motivated and dependable Assistant Store Manager to help lead daily store operations. In this role, you'll support the Team Leader in creating a clean, efficient, and welcoming environment while delivering exceptional customer service and driving store success. You'll play a key role in supervising team members, maintaining high operational standards, and ensuring every customer has a great experienceevery day, every time.What You'll Do Deliver prompt, friendly, and professional service to every customer Prepare fresh food and made-to-order items following Crosby's quality and cleanliness standards Promote and assist customers with enrolling in My Crosby's Rewards Drive sales through suggestive selling and add-on recommendationsHandle customer concerns and resolve issues when the Team Leader is not present Store Operations Help oversee daily operations to ensure efficiency and profitability Maintain store cleanliness, organization, and brand standards Support merchandising, promotions, and inventory management Ensure compliance with all food safety, tobacco, alcohol, and company regulationsCommunicate effectively with team members and leadership Team Leadership Train, coach, and support store associates Assist with scheduling and maintaining proper staffing levels Provide feedback on employee performance and development Foster a positive, respectful, and team-oriented work environmentFinancial&Administrative Assist with inventory control, audits, and reporting Support accurate cash handling and daily bank deposits Review timekeeping and assist with payroll processing Report discrepancies and maintain accurate records Safety&Maintenance Help maintain a safe and secure store environment Follow proper opening/closing procedures and cash security policies Monitor equipment, cleanliness, and overall store conditions Report maintenance or safety concerns promptly * Benefits * Medical Insurance with Employer ContributionVoluntary Dental Insurance Life Insurance- Company Paid 401K&Paid Time Off Leadership Paid Training Program Career growth opportunities! Company Discounts Significant Fuel Discounts! Scholarship Opportunity and Tuition Reimbursement Employee Assistance Program- Company Paid Requirements 21 years of age High School Diploma or equivalent Able to work at least 40 hours/week, including weekends and 3 evenings per weekExperience Preferred Valid Driver's license that meets company policy Reliable transportation for position requirements (e.g., meetings, daily banking, etc.) Serve Safe certified, preferred Proficient in basic math to handle cash transactions, shift reports, and vendor check-ins Ability to clearly assess and validate customer identificationAbility to understand operating instructions for lottery, point of sale systems (POS), and other equipment. Tolerance of exposure to gasoline fumes and cleaning products.