Account Manager - State Farm Agent Team Member, Burbank

divh2Account Manager (Bilingual Armenian or Spanish Preferred)/h2pWe are seeking a detail-oriented and customer-focused Account Manager to service and grow our existing book of business. This role is centered around client retention, relationship management, and identifying coverage gaps to ensure our customers are properly protected. You will handle inbound calls, emails, texts, and walk-ins while managing a high level of daily activity. This position requires someone who can confidently discuss coverage details, risk exposure, and additional lines of business in a clear and professional manner. Bilingual candidates (Armenian or Spanish) are strongly preferred due to our customer base./ppThis role is ideal for someone who enjoys helping customers understand their protection, solving problems, and contributing to a high-performing agency team. Compensation: $26.00 - $30.00 per hour/ph2Compensation/h2ulli$26$30 per hour plus commission and bonus/liliAnnual raises based on performance reviews/liliAdditional earning potential/li/ulh2Requirements/h2ulliAbility to multitask in a fast-paced office environment/liliComfortable handling 60120 calls per day while managing additional service tasks/liliStrong attention to detail/liliAbility to discuss risk, protection, and coverage gaps confidently/liliPatient, calm, and professional when handling difficult conversations/liliStrong communication and customer service skills/liliMust work in-office at 3804 W Burbank Blvd, Suite A, Burbank, CA 91505/liliCandidates living more than a 30-mile radius may not be the right fit due to LA traffic/liliBilingual Armenian or Spanish preferred/li/ulh2Who Tends to Succeed in This Role/h2ulliProfessionals with experience at banks or credit unions/liliLicensed insurance representatives from other agencies/liliCustomer-facing professionals accustomed to handling complex financial conversations/liliIndividuals who balance efficiency with strong relationship-building skills/li/ul/div