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Customer Service Associate, Burbank

Customer Service Associate, Burbank
Description

Job Title
We are looking for a knowledgeable full/part-time customer service associate to join our team here in Burbank.
The ideal candidate will have a deep understanding of music technology and a passion for imparting that knowledge to customers in an approachable and helpful way.
What You'll Be Doing
Assist customers over the phone or email
Develop and maintain customer relationships
Keep up to date with new product releases and industry news
Provide technical support and troubleshooting for customer inquiries or product issues.
Process product exchanges, returns, and warranty claims.
What To Bring
1+ Years of experience with modular synthesis
2+ Years of sales or customer service experience
Experience using hardware synthesizers & samplers
Experience using Pro Audio / Recording Gear
Proficient with DAW software & Plugins
Familiarity with both Mac and PC

Highlights
  • Company name
    Perfect Circuit
  • Job position
    Customer Service Associate
More details
  • This is a part-time job.
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Customer Service Associate has been posted in the Burbank Customer Service & Call Center category on Locanto.

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