Customer Service Agent, Montpelier

Customer Service Agent
Title: Customer Service Agent
Location: Berlin, VT *****
No.
of Openings: 1
Hiring time: 1-2 weeks
Duration: Temp-to-Hire (after 520 hours min.)
Shift Timings: Mon-Fri / 8 am - 5 pm
Job Description:
Respond to incoming phone calls from industry partners
Help users reset passwords and related application activity
Answer questions from industry partners about the program equipment and supplies
Reviewing invoices and payment history with industry partners
What Required Skills You'll Bring:
Good verbal communication
Cheerful and helpful attitude
Dependable and punctual engagement
Data entry skills
Ability to manage multiple screens during a call
What Desired Skills You'll Bring:
Experience working with tablet software
Experience with printer hardware