Remote SaaS Customer Service Manager: Lead&Scale Support, New York

A leading tech company is seeking a Customer Service Manager to oversee a growing team during a product launch. You will manage customer service operations, improve processes, and ensure outstanding support experiences. The ideal candidate has over 2 years of experience in remote team management and is proficient in tools like Slack and Intercom. This full-time position is fully remote, based in the U.S.#J-18808-Ljbffr