Customer Service Associate, Idaho

Silver Creek, a partner of Heritage Landscape is seeking a self-motivated, customer service-oriented individual for a Customer Service/Counter Sales role. This full-time position will focus on order entry at the sales counter with other related duties such as:  warehouse, stocking shelves, shipping products, and loading trucks. The workweek is Monday through Friday, with an opportunity for overtime during the busy season.

ESSENTIAL DUTIES

Entering orders at the point of sale using the company computer system

Interacting with customers over the phone, via email, and in-person

Greet customers with a friendly attitude

Basic computer and phone skills

Communicate to customers the correct product for their application

Communicate to customers how the material is priced and sold

Create Sales Orders

Create Quotes to estimate the cost of projects, quantities of material needed from customer measurements

Efficient scheduling of truck deliveries 

Clear communication between manager, employees, and clients

Being honest, courteous, and respectful to customers & employees at all times

Maintain and assist to keep a clean work environment

Learn basic knowledge of products available to customers

Inform management of products/special order material customers need

Assist with Inventory Cycle Counts

Order picking/staging/Replenishment

Shipping/Receiving

Loading/unloading delivery vehicles

Other related duties as assigned

REQUIREMENTS

Basic computer knowledge and Internet use

Experience with irrigation/landscaping products but not required

Bilingual (English and Spanish) is preferred, but not required

Forklift experience helpful

Ability to lift 75 lbs; 50 lbs on a repetitive basis

Able to a pass pre-employment drug test and background screening

Job Location:

Silver Creek - Middleton      

8318 Highway 44 Middleton, ID 83644

Equal Opportunity Employer.

Veteran Friendly Employer. Heritage Landscape Supply Group believes in hiring military veterans at any level for any position.  We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.

Benefits

Competitive salaries for all team members paid weekly

Private Stock Ownership

Equity Growth Incentive Plan (after 6 months of employment)

401(k) Retirement Plan with company matching

Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays

Paid Parental Leave

Medical, Dental and Vision Benefits

Flexible and Dependent Care Spending Accounts

Company paid Life insurance and Short-Term Disability

Additional Life Insurance and Long-Term Disability also offered

Safety Program with Bonuses for our Drivers

Employee Referral Bonus Program